This policy explains how Suds Doctor LLC collects, uses, and protects information from website visitors, quote requests, calls, texts, emails, and customers.
Suds Doctor LLC respects your privacy. This Privacy Policy describes the types of information we may collect, how we use it, and the choices you have when you contact us or use this website.
By using this website or contacting Suds Doctor LLC, you agree to the practices described in this policy.
When you request a quote, call, text, email, or submit a form, we may collect your name, phone number, email address, service address, project details, photos, scheduling preferences, and any other information you choose to provide.
We may also collect basic website information such as pages visited, browser type, device information, referral source, and general usage data through analytics, cookies, hosting logs, or similar tools.
We use the information we collect to respond to inquiries, prepare estimates, schedule and perform exterior cleaning services, communicate about projects, process payments, improve our website, maintain business records, and follow up with customers.
We may also use your contact information to send service reminders, review requests, promotions, or updates related to Suds Doctor LLC when allowed by your consent and applicable law. You can ask us to stop marketing messages at any time.
Suds Doctor LLC offers an SMS/text message program for quote requests, scheduling, reminders, service updates, review requests, promotions, and other Suds Doctor LLC communications based on the consent option you selected. Message frequency may vary depending on your request, appointment activity, and whether you opt in to promotional messages. Message and data rates may apply.
You can opt in through a Suds Doctor LLC website form by entering your phone number and checking the optional text message consent box for the type of messages you want to receive. Entering a phone number by itself does not grant permission to receive automated text messages, and promotional text consent is optional and not required to request service.
You can reply STOP to opt out of text messages or HELP for help.
We do not sell your personal information. We may share information with trusted service providers who help us operate the business, such as website hosting, form tools, scheduling software, payment processors, customer communication tools, analytics providers, and marketing platforms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
SMS consent and phone numbers collected for SMS purposes are not sold, rented, or shared with third parties or affiliates for their own marketing. They may be shared with service providers only as needed to deliver Suds Doctor LLC messages and operate our communication systems.
We may also share information when required by law, to protect our rights, to respond to legal requests, to collect unpaid balances, or as part of a business transfer.
Suds Doctor LLC may take photos or videos of exterior surfaces before, during, or after service for estimating, documentation, quality control, training, marketing, website, social media, or portfolio purposes.
We avoid intentionally publishing private personal information with project media. If you have a concern about a specific image, contact us using the information below.
This website may use cookies, analytics, tracking pixels, embedded tools, or similar technologies to understand website traffic, improve performance, measure advertising, and make the site easier to use.
You can adjust cookie settings through your browser. Some website features may not work the same way if cookies are disabled.
You may contact us to request access to your information, ask us to correct contact details, unsubscribe from marketing messages, or ask questions about how your information is used.
Text message and email opt-out instructions may be included in specific messages. You can also contact us directly at any time.
We use reasonable administrative, technical, and physical safeguards to protect information. No website, email, text message, or online system can be guaranteed completely secure, so please avoid sending highly sensitive information through website forms or standard email.
This website and our services are intended for property owners, managers, and adults requesting exterior cleaning services. We do not knowingly collect personal information from children under 13.
If you have questions about this Privacy Policy or want to make a privacy request, contact Suds Doctor LLC at Ethan@Sudsdoctor.com or (971) 777-1441.
